Pholisi ya pusetso
Mofuta o mokhutshwane: khoutu e e sa gorogeng ga se tuelo, mme ga o faele kopo ya go e tshwara. Rente le top-ups di a farologana, mme melawana e e fa tlase.
Updated 24 Sep 2026
1. Dinomoro tsa nako e le nngwe
Tlhwatlhwa ya nomoro ya nako e le nngwe e bolokilwe, ga e duedisiwe, fa nomoro e emetse SMS. Fa go se na SMS e e gorogang pele ga fensetere e tswalwa, kgotsa fa o phimola pele SMS nngwe le nngwe e goroga, madi a a feletseng a busediwa mo balamong ya gago mo metsotswaneng.
Fa khoutu e setse e amogetswe, taelo e feletse mme ga e busediwe — le fa tirelo e gana khoutu kgotsa e emisa akhaonto, ka gonne nomoro e dirile tiro ya yone.
2. Molaetsa o o sa siamang kgotsa o o sa tlhaloganyesegeng
If the message received is clearly not from the service you selected, or is empty, customers with an active rental can open a support ticket with the order reference within24Ela tlhoko: Re tla lekola kopo ya gago mme re e busetse fa e le gore nomoro ya gago e sa atlega.
3. Rente
Rente e duelwa ka botlalo fa e simolola. Fa nomoro e e hirisitsweng e emisa go amogela melaetsa ka ntlha ya netweke mme re sa kgone go go fetisetsa kwa nomorong e e lekanang, malatsi a a sa dirisiwang a tsenngwa mo balanse ya gago pro rata. Rente e o sa tlholeng o e tlhoka ga e busetswe.
4. Go tlatsa madi
Top-ups are added to your balance and are not refunded to a wallet, except where required by law. Payments received while the address is still monitor — even after the countdown — are credited automatically.
5. Tsela ya go botsa
Ga o tlhoke go kopa pusetso e e itirisang: dikhoutu tse di sa gorogeng le rente tse di neng di sa kgone go bolokwa di busediwa kwa balanse ya gago. Bareki ba ba nang le rente matlhagatlhaga ba ka bula tekete ya tshegetso go tswa mo akhaontong ya bone, ba dirisa referense ya odara kgotsa ID ya kgwebisano.